Best for simple returnsOnline tax filing ideal for:

  • Single or married filing jointly
  • Up to $100,000 taxable income
  • Taking the standard deduction
  • W-2 wages and/or unemployment
  • Earned Income Tax Credit (no kids)
  • Learn about Free Online Filing


Best for families and retireesOnline tax filing that suits:

  • Children and other dependents
  • Schedule EITC and Child Tax Credit
  • Dependent care expenses
  • Student loans, educator expenses
  • Retirement income
  • Learn about Deluxe Online Filing


Best for complex returnsOnline tax filing designed for:

Features & Forms FREE Deluxe Premier
Satisfaction Guarantee
Efiling of your federal and state returns
Secure storage and online access to your return
Automatic import of last year’s return from Jackson Hewitt Online
Unlimited Online Support
Support for W2 income, Interest income and all unemployment income
Claim EIC with no dependents
Schedule EIC / EIC with dependents  
Student loan interest deduction  
Mortgage interest and property tax deduction (Schedule A)  
Claim dependents  
Full self-employment income and deductions (Schedule C)    
Investments including retirement, stocks, and bonds (Schedule D)    
Rental property income and deductions (Schedule E)    
Customer Rating 4.5 4.4 4.4

Ready to file taxes online? It couldn’t be easier!

  • Create an online account in just minutes. (Already have an account? Just log in!)

    Log in

  • Get your Maximum Refund by following the step-by-step guide to fill in your return. You may even be able to download your W-2 directly into your return.

  • E-File your taxes and pay with one click. You can also track your refund all from the same place!

We’ve got your back when you file online with Jackson Hewitt

  • Easy step-by-step online tax preparation

  • 100% Accuracy Guarantee

  • Unlimited online support

  • Real-time access to customer service

  • Secure storage and access to your tax returns

Your online tax filing comes with these important features

Download your W-2

We make it easy to file your taxes online, starting by downloading your W-2. Depending on your employer, simply enter a few numbers from your W-2 and the system automatically fills in the information from your W-2 onto your return.

Simple step-by-step instructions

We know taxes. So, we’ll make it as simple as possible for you to prepare your return by asking clear, concise questions. Answer them accurately and we’ll help make sure you get the credits and deductions you deserve.

Live online chat

As you prepare your return, we know you may have a question about Jackson Hewitt Online. To get answers, use our online chat feature to connect with a customer service rep during business hours for the answers you need.

Secure data access

Of course we work hard to help you file quickly and easily. When you file a return through us, we keep it securely stored for up to six years at no additional charge. So you can easily find returns from previous years.


Here’s what our Jackson Hewitt Online customers think


Got a Question? Ask Away.

It depends on your filing status, among other things.

Millions of Americans can prepare and e-file their federal and state income tax returns for free using Jackson Hewitt Online. You can too, if you file single or jointly with no dependents, have up to $100,000 taxable income from a W-2 and/or unemployment, and take standard deductions. You may be eligible even if you claim the Earned Income Credit. If your taxes are more complicated, you’ll need to prepare your taxes using our Deluxe or Premier editions.

Learn more about filing for free >

Getting started with online tax filing is easy. All you need is your email address to create an account. Once you’ve done that, we’ll get you started by asking a few simple questions. You’ll need to have your W-2 or 1099 Forms handy. If your payroll company participates, you can download your W-2 information directly into your return.  Or you could simply enter it yourself into your return.

Create an account >

Yes, you can file your state taxes with Jackson Hewitt Online. Not every state requires its residents to pay income taxes or even file a return. But, if you live in a state that does require a tax return, you can file it using Jackson Hewitt Online. After filing your federal income tax return, simply move to the state section. If you’re using our free filing option, there’s no cost. If you’re using our Deluxe or Premier options there’s an additional charge.

No, you don’t need a credit card. If you’re eligible to file for free with Jackson Hewitt Online, you don’t need to pay. Even if you do choose our Deluxe or Premier product, you don’t have to pay upfront.  

Many clients qualify to prepare and file their return for free, so you don’t need any form of payment to file. If your return does require you to use our Deluxe or Premier editions, you still don’t need a credit card or even to pay upfront. You can choose to file your return and have the tax prep fees deducted directly from that refund through our E-collect program. A fee will apply for this service. Of course, we also accept all major credit and debit cards, should you prefer to pay that way.

When you file your taxes using Jackson Hewitt Online, you can check the status of your refund directly with the IRS, either online or by phone.

Online. You can check the status of your refund on the IRS website at the “Check My Refund Status” button. You’ll need your Social Security number or ITIN, filing status and exact refund amount.

Go to the IRS website >

By Phone. For an update on the status of your refund using the TeleTax system, call 1-800-829-4477.

You can reset your Jackson Hewitt Online password and username at our account recovery page, even if you no longer have access to the email address you used to create your account.

Recover my account >  

You can get a copy of any tax return you filed through Jackson Hewitt.

To find a return that you filed online prior to 2017, or filed with one of our Tax Pros in any year, simply sign in to your MyJH account (note that your MyJH account may have a different username and password.)

Sign in to your MyJH Account >

To find a return that you filed online with us after 2017, simply sign in to your Jackson Hewitt Online account (note that your Jackson Hewitt Online account may have a different username and password)

Sign in to Jackson Hewitt Online >

Jackson Hewitt’s online service will open in early January for you to prepare and submit your return. However, the IRS usually opens for e-filing at the end of January. If you submit your return before the IRS is open for e-filing, Jackson Hewitt will hold your return and file it as soon as the IRS begins accepting returns through e-file.

The new IRS deadline to file your Federal tax return is July 15, 2020. If you need more time, however, you can request an extension. Be careful, though. You must file your extension request and include your payment for any estimated amount due by July 15. The extension just allows you to delay filing your full return until October 15, 2020.

How to request an extension >

Jackson Hewitt Online allows you to prepare and file for an extension of your federal and state tax returns. We usually make this feature available closer to April. If you do file an extension, remember that you are still responsible for paying your estimated tax liability by the July 15 deadline.


Everyone has their own preferences when it comes to filing their taxes. Some people prefer to hand everything to a professional, while others want to do everything themselves. At Jackson Hewitt, the choice is yours. We have nearly 6,000 locations, with 3,000 in Walmart stores.


Zipcode or city

If you are entitled to a larger refund amount or must pay a smaller tax due amount using another tax preparation method other than Jackson Hewitt Online, then we will refund to you the applicable tax preparation fees paid by you for the Jackson Hewitt Online product/package you filed with(other product and service fees excluded). To qualify, the larger refund or smaller tax due cannot be attributed to variations in data you provided for tax preparation or for positions taken by you that are contrary to the law. Federal returns only. Same tax facts must apply. You must file an amended return with another paid tax preparation company and/or online provider by April 15, 2020 and submit your claim no later than October 15, 2020 with proof that the IRS accepted the positions taken on the amended return. This guarantee cannot be combined with the Satisfaction Guarantee.

Offer valid on federal and state tax returns prepared by yourself with Jackson Hewitt Online only and on no other product or service. Additional fees may apply.  May not be combined with any other offer, discount or promotional price. Offer valid 6/22/20 to 10/15/20.  Must use promo code: FileCJ.